This Return and Exchange Policy explains the conditions under which products purchased from https://www.kreedentials.in (the “Website”) may be returned or exchanged.
The Website is owned and operated by AVYAYPRATYAY SPORTS LLP, having its registered office at Plot No. 10, 2nd Floor, Viman Nagar Colony, Secunderabad Viman Nagar Road, Hyderabad, Telangana, India – 500016.
Eligibility for Return or Exchange
We offer return or exchange within the first 5 (five) days from the date of purchase. If 5 (five) days have passed since your purchase, you will not be eligible for a return, exchange, or refund of any kind.
• The item must be unused and in the same condition as received.
• The item must be returned in its original packaging along with all tags, labels, and accessories.
• Products purchased during sales, discounts, or promotional offers may not be eligible for return or exchange.
• Only products found to be defective or damaged are eligible for replacement.
Return or Exchange Request Process
To place a return or exchange request for an eligible product, customers must send an email request to amangoyal@kreedentials.com within 5 (five) days of receiving the product. Certain categories of products may be exempt from returns or exchanges due to hygiene, customization, or other reasons. Such exclusions will be clearly communicated at the time of purchase.
Inspection and Approval
Once your returned or exchanged product is received, it will be inspected by our team. You will be notified via email regarding the receipt and status of your return or exchange request. If the product passes the quality check and is approved, the return or exchange request will be processed in accordance with our applicable policies.
Refund Reference
Any refunds, where applicable, will be processed as per our Refund and Cancellation Policy, available on the Website.
Contact Information
For any questions, concerns, or assistance related to returns or exchanges, please contact us using the details below:
Email: amangoyal@kreedentials.com
Phone: +91 7330645588
Business Name: AVYAYPRATYAY SPORTS LLP
Address: Plot No. 10, 2nd Floor, Viman Nagar Colony, Secunderabad Viman Nagar Road, Hyderabad, Telangana, India – 50001
